Close electricity account (Residential)

Understand the account closure process, from closing your home’s electricity account to receiving your final bill and deposit refund.

Moving out of your home? You can apply for account closure online.

Note:

Warm Reminder for Account Termination

To ensure your final bill can be issued timely, please be reminded to keep the Pre-meter Switch ON to maintain proper operation of the Smart Meter for remote meter reading function. The electricity consumption due to Smart Meter will NOT be counted in your electricity bill. Thank you for your cooperation!

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