From 23 May 2024, all SMS sent from CLP start with “#CLP”.  Do not respond to, open any attachments or click on any links in a suspicious SMS or email. If you have any questions, please call CLP’s Customer Service Hotline at 2678 2678. For more cyber security tips, please visit “Security tips for customers”.

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[Important Notice for Residential Customers] To provide a more secure login experience, "Login ID and Password" will be replaced by the "One-Time Password (OTP)". After login, please select "Profile" -> "Personal Details" to keep your contact information up-to-date. You can then use your verified mobile number or email address to receive the OTP for login.

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