CLP brings a brand-new app experience, all for you and your family. Now you can manage your electricity account, save energy, and unlock exciting rewards anytime, anywhere — all in one app!
Download the CLP App now and activate your CLP One account for the first time to earn 500 Domeo Points to redeem a limited-time coupon worth up to HK$62 from the designated merchant or other fabulous offers.
4 smart features catering for the diverse needs of every family:
*Applicable to smart meter users with access to hourly consumption data up to 3 hours ago.
Experience the enhanced CLP App to save energy while earning exciting privileges!
Rewards For First-time Activation of CLP One Account
With 500 Domeo points, you can redeem a variety of rewards at the Domeo eShop (available while supplies last)!
Manage all your CLP services efficiently with a single profile under CLP One tailored to your needs.
Create CLP One Profile using your email or mobile number.
With a single login, you can seamlessly manage your residential and eMobility electricity accounts, all integrated into CLP One account.
Within 5 business days of successful account activation, your CLP One account will be automatically linked to your Domeo account, for purchasing a range of energy-saving products at the Domeo eShop.
Existing Customer Rewards
Log in to your CLP online account now to check your points and redeem your gift at the Domeo eShop.
To enjoy a smoother experience in earning points and redeeming rewards, as well as benefiting from various discounts and offers.
Frequently Asked Questions
Having a 'valid email address' is one of the requirements for us automatically link your CLP account with the Domeo account and registering by email can ensures you are eligible to enjoy a smoother experience in earning points and redeeming rewards, as well as benefiting from various discounts and offers.
In order to further enhance the user experience, we will automatically link your CLP ONE Account with the Domeo account for residential customers who meet the following criteria and have not been linked to Domeo.
Please be patient for 5 business days for processing. After this, you will receive a confirmation email containing links to the welcome offers. You can log into your CLP One account to view your Domeo points, activate your Domeo account (Learn More) and start your journey of rewards redemption in Domeo.
Valid residential account and CLP One account(Logged-in once)
Valid email address
Accepted the direct marketing consent
Customers can also link to Domeo account through self-service. For detailed instructions, please click here to follow the step-by-step guide.
There are several reasons for a failure to link accounts:
A customer tries to link an account relating to an address that has been moved out of. A terminated account is not eligible for linking or earning points.
A customer may have pressed ‘cancel’ during the linkage process. We recommend users restart the linkage process if this happens.
Domeo is the flagship eCommerce platform of Power Connect, the rewards program of CLP Power Hong Kong Limited, to encourage its residential customers to save energy and practise low carbon lifestyle. CLP customers will be rewarded with Domeo points to enjoy a seamless experience in DOMEO.
Domeo sources diversified home products and services. With innovative ideas, Domeo strives to better serve customers’ needs by delivering an excellent shopping experience and a net-zero carbon future for customers.
You can easily check point balance at your Domeo account to enjoy a great variety of rewards and bond up to 10 electricity accounts with 1 Domeo account, allowing you to enjoy with families and friends.
Please be patient for 5 business days for processing, we will automatically link your CLP ONE Account and the Domeo account. After this, you will receive a confirmation email containing links to the welcome offers. You can log into your CLP One account to view your Domeo points, activate your Domeo account (Learn More) and start your journey of rewards redemption in Domeo.
Customers can also link to Domeo account through self-service. For detailed instructions, please click hereto follow the step-by-step guide.
Back to top
Log inSee moreSee allMenuHomeSearchDid you meanPageHelp and supportDownload our appBusiness objectivesresults foundAccept and continueStart dateEnd dateEvent typeEnviroment relatedPreferred disciplineFirst PreferenceOther PreferenceProject focusProject codeInternship typePagesHelps and supportCourse durationSelect course durationCourse typeforFilter ByClear allShowing {0} of {1} resultsSort byEarliest start dateOldest start dateInternship start dateInternship end datePlease stay tuned for upcoming openings.CalculateKey in the figures and press calculate buttonTotal Carbon emission(kg/COApprox. number of trees plantedElectricity consumption(units)Bill CalculatorBilling Start DateBilling End DateTariff TypeConsumption Unit(kWh)Number of Billing DaysThe earliest date you can select is the 1st day of previous calendar year.Residential TariffConcessionary Tariff for the ElderlyCalculation DetailsNotes:Charge (HK$)DetailsConsumption PeriodRate (HK$)Large Power TariffLarge Power Tariff with High Voltage Super DemandHigh Load Factor Rider DiscountYesNoOn-Peak Period Unit (kWh)Off-Peak Period Unit (kWh)On-Peak Maximum Demand (kVA)Off-Peak Maximum Demand (kVA)Please select datePlease input Consumption UnitThis bill calculator is meant to calculate electricity charges for previous and current years only.The bill calculator can only calculate the budget electricity bill for up to 90 days.Start Date cannot be later than End Date.Please select Tariff TypePlease select High Load FactorPlease input On-Peak Period Unit (kWh) Please input Off-Peak Period Unit (kWh)Please input On-Peak Maximum Demand (kVA)Please input Off-Pear Maximum Demand (kVA)On or off peak demand, whichever is higher, should not less than 35,000 kVAThis topic is related toCustomer Service centreNoteTipView All10 sec videoAs a , I want toResidential customerBusiness customer No data District Sub-districtRecalculatePlease input Number of Billing DaysConsumption UnitkVAkWhEnergy chargeEnergy saving rebateFuel cost adjustmentConcessionary tariffRent & rates special rebateTotal amountEnergy charge on peakEnergy charge off peakDemand charge on peakDemand charge off peak2022 Special rebate2023 Special energy saving rebateSpecial fuel rebateBilling demand shortfallHigh load factor rider discountSearch Help and SupportLatest updateCustomer Service HotlinesYearMonthJanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecemberDownloadLink copiedresultsSorry, something went wrong. We can't get that information right now. Please try again later.FeedbackHow would you rate the overall website experience today?Please tell us more(optional)Leave us your comments (optional)SubmitBill CalculatorEV TariffEV Residential TariffThe earliest date you can select is the 1st day of this calendar year.help-supportApplySortingMost RecentMost RelevantTypeFilesWebpagesSectionBusinessResidentialeMobilityCommunityEnvironmentEducation & developmentHelp & supportFiltersFilteringAll PagesAll Types