[CLP X WeChat] Enjoy Double Reward

^#Limited to newly registered  e-Bill notification users. Eco Points can be used to redeem rewards in Domeo eShop.​

*New WeChat Pay HK users who have already set up CLP Autopay service are eligible to redeem e-Coupon in WeChat Campaign Page. E-Coupons are provided by WeChat Pay HK.​

*Terms & Conditions (Monthly Giveaway Stamps) 
Customer who have bound their CLP accounts on WeChat Pay Hong Kong before May 30, 2022 can get WeChat e-Stamps by registering CLP e-bill notification in June.​
Customer who have bound their CLP accounts on WeChat Pay Hong Kong between May 30 – June 30, 2022 can get WeChat e-Stamps by registering CLP e-bill notification in July.​
Customer who have bound their CLP accounts on WeChat Pay Hong Kong between Jul 1 – August 31, 2022 can get WeChat e-Stamps by registering CLP e-bill notification in September.

Eco Points ​Great Deal Redemption Zone^{^}

For customers signing up for eBill notification via the CLP Power mobile App / Website only

How to apply for eBill Notification​

Log in to the CLP Power Mobile App / Website (eBill notification service will be activated in the next instalment)

Common mistakes in e-form filling​

1. Filling incorrect account number. It must be 11 digits.​

2. The Registered customer's name entered in the eform must be the identical to the English full name on the CLP bill.​

3. Please make sure the email and the phone number are same as the registered account. 

Frequently Asked Questions

Q1. When will I receive the eBill notification after my application was successful? ​

We issue bills to residential customers every two months. Each time a new eBill is issued, you will receive an eBill notification sent from clpebill@mail.clp.com.hk. If you apply through method 1 (log in to the CLP mobile app/webpage), the eBill will be activated in the next installment. If you apply through method 2 (online form registration), your eBill will be confirmed and activated before June.  ​

Q2. After I registered for the eBill notification service, will I still receive a postal bill?  ​

Once you have successfully applied for an eBill, you will not receive a postal bill. You can download the last 14 months' bill from your online account.  ​

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Q3. How can I view my eBill?  ​

In addition to the eBill notification, you can also access your electricity consumption, bills and payment history for the last 14 months anytime, anywhere through logging in your online account.  ​

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Q4. How long does it take to deposit 500 Eco Points after successfully registered for the eBill notification?  ​

After you have successfully registered for your eBill notification via CLP Mobile App / webpage, 500 Eco Points will be credited to your account on the following day. If you register via the online form, points will be credited to your account the day after your eBill activation before end of April.

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Q5. How do I redeem rewards from Eco points?  ​

You can redeem eco points for rewards at the Domeo eShop.  ​

^# Terms and conditions apply

^{^} Only available while stocks last

For enquiries, please fill in the form.