All For You. All For Community.
Whenever you need support, we’re here to offer you our comprehensive services and add a little warmth to your day. CLP cares for each and every one of you and the community with quality services focused on your needs. Discover a series of heart-warming stories from our ever-ready customer service teams.
Our customer service ambassador went the extra mile and successfully helped Mr Wong set up an Autopay for his electricity bills, before he went into hospital for surgery so that he and his wife would not have to worry about it.
Great news for families with furry friends. Our CLP Customer Service Centre manager has advice for all pet owners. Stay on top of household consumption with smart meter functions anytime, anywhere via the CLP App.
An empathetic customer service ambassador gave full support to a young mum and her newborn.
Customer services tailored for the needs of each and every one of you is available 24/7.
CLP and the Care Team visited Mr and Mrs Mok, an elderly couple with hearing impairment and poor eyesight, to help them repair the lights and wiring in their home. They even took an extra step to install a custom-made flashing doorbell to cater for the couple’s special needs, lighting up their lives.
When an old residential building is required to undergo electrical maintenance, CLP staff members step up to offer assistance in advance. From understanding customer needs to preparing various temporary supply equipment, we serve our community with power, expertise and care.
