What is an adjusted bill? Why does the current bill include the previous billing period?

If the letter “A” is marked on top of the bar of the chart and “Adjusted Bill” is printed above the “Total Amount” box, it means the consumption and tariff amount have been adjusted. An adjusted bill will cover the period of the previous estimated bill as well as the current bill.

Please note that all adjusted bills are calculated under the block rate system. The first 400 units of total bimonthly consumption is counted as the first block rate. If the bill covers four months in total, then the first 800 units will be classified as the first block rate. Customers will not therefore be charged with a higher block rate.

Please be assured that this adjusted bill has already taken into account all Government subsidies, and your previous payments. Therefore, the outstanding amount – if any – is the actual amount due for payment. If customers make excess payments, it will be reflected as credit in the adjusted bill.