Payment deferral application

Your application shall be subject to CLP’s approval at its sole discretion. Upon receipt of your application, We will follow up on your requests and reply to you as soon as possible.

From 23 May 2024, all SMS sent from CLP start with “#CLP”.  Do not respond to, open any attachments or click on any links in a suspicious SMS or email. If you have any questions, please call CLP’s Customer Service Hotline at 2678 2678. For more cyber security tips, please visit “Security tips for customers”.

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Digital Ambassador