Payment alert and eReceipt (Residential)

Turn on payment alert and eReceipt for greater peace of mind in managing your account dues.

Benefits

Payment alert reminds you to make your payment 2 days prior to your due date. You can take advantage of this service if you are not settling your bills via Credit Card Autopay.

eReceipt provides you with confirmation upon every successful payment. You can receive the eReceipt by email if you settle the bills via:

Bank Autopay
Credit Card Autopay
Cheque by Mail
Cheque Deposit Machine
PPS

How to enable

1. Log in to your CLP online account.

2. Click “Profile”.

3. Click “Notification settings”.

4. Under "Channel", you can choose your preferred notification methods:

CLP app notifications
Email
SMS

5. Under “Billing and payments”, you can:

Change bill language
Turn on in-app notification when "Bill is ready"
Turn on "Payment alert"
Sign up for eBill via "Subscribe / edit eBill"
Turn on "eReceipt"

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