The bill needs to be printed out. How do I do that?

Print the bill via Self-Service Kiosks - Quick and easy

Self-service machines let you print your bills directly so that you can help yourself.

You can print bills directly through the self-service kiosk at our customer service centres during business hours. While a self-service machine is available both inside and outside the Kwun Tong Customer Service Centre, which can be used outside business hours as well. The bill can be printed out in a few steps after you log in. Now you don't have to wait for a mailing bill for address proof, so you'll save time and effort.

As well as printing bills, you can also apply for and terminate your electricity account, and update your account information.

With the self-service kiosk, you can get all your needs handled in one place. Check out the new digital self-service at customer service centres.