Apply for electricity or name transfer (Residential)
Whether you're moving to Kowloon, New Territories, or the Outlying Islands, you can easily apply online and get started in no time.
Setting up your electricity service with CLP has never been simpler, and when you apply online with your CLP ONE Profile, you’ll earn 500 Domeo Points, which can be redeemed for home products and services on the Domeo eShop.
This online application takes about 5 minutes to complete.
- Property Owner/Tenant
- Authorized Representative/Property Agent on behalf of the client – An additional verification step is required by the client to log in to the CLP ONE App to confirm that the client is the property owner or tenant before the application can proceed. Click here for more information.
As soon as you sign your:
- Sale and Purchase Agreement; or
- Tenancy Agreement.
Before submitting your application, please ensure you have the following information and documents ready:
- The complete address of the property.
- Identification documents such as:
- Hong Kong Identity Card;
- Passport;
- Chinese travel permit or China resident identity card;
- Company business registration, etc.
- The sale and purchase agreement or tenancy agreement.
Earn 500 Domeo Points when you apply for CLP electricity services through your CLP ONE Profile. Redeem your Domeo Points for a variety of rewards, including:
- Smart gadgets
- Home appliances
The Domeo Points will be credited to your account within one month of a successful application.
Find out more offers using ePayment on CLP ONE App.
Download the CLP ONE App to effortlessly submit your electricity service application and take full control of your account with CLP ONE Profile.
Note:
CLP will process your application once we receive your Sale and Purchase Agreement or Tenancy Agreement along with the required identification document. (CLP will consider the date specified in your submitted tenancy agreement or purchase agreement as the effective date, unless otherwise specified in the application.)
CLP reserves the right to terminate your application without notification if the required documents are not received within 7 days of the application submission.
What happens next
Confirmation SMS
Upon submission of your online application, an SMS acknowledgement will be sent to you on the same day. If you choose to submit the document at a later date, an SMS reminder will be sent on the next working day. Kindly upload the documents using the CLP ONE App or email to csdmi@clp.com.hk. Upon confirmation of the application, you will receive an SMS notification.
Tip:
You may check your application status online.
First bill and initial deposit
You will receive your first bill within two months after your service is activated. The initial deposit will be reflected in your first bill. You can view and manage your bill conveniently through the CLP ONE App.
The account deposit balance (if any) will be refunded to the registered customer after closure of the account.
Apply for change of load or book an appointment for electrical installation inspection
Depending on your electricity needs, you may need to apply for change of load or book an appointment for electrical installation inspection.
Supply rules
By applying for or obtaining electricity, you automatically agree to our Supply Rules (PDF). These rules are the terms and conditions upon which we supply electricity. They apply to all of our registered customers, and may be updated from time to time.
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