- Electricity saved (kWh) = Baseline energy usage – energy usage during specified hours on the event day
Summer Saver Rebate Programme
Selected smart meter customer can earn Points when saving electricity during specific times of the "Summer Saver Rebate Programme" (SSR).
What Is Summer Saver Rebate Programme (SSR)?
To contribute to a greener future, selected smart meter customers will be invited to participate in SSR. By reducing your energy consumption in specific hours on the designated SSR event days, you can earn Domeo Points for an array of fabulous rewards. The more electricity you save, the more Domeo Points you will earn. After the event, you can view the saving result by login to CLP Online Account on either CLP mobile app or CLP website.
Why Participate?
SSR helps to manage electricity demand. When you participate, you help to reduce the need for additional power plants and keep electricity costs low.
You can also earn 200 Points for each unit of electricity saved to redeem for supermarket coupons, food coupons and more on Domeo platform!
If you allow CLP to control your air conditioner through smart gadgets during specific hours on the SSR event day, you can earn an extra 100 Points for each unit of electricity saved!
Eligibility
You must be a selected smart meter customer to participate in the Summer Saver Rebate Programme (SSR).
- Invitations to participate in SSR will be sent to the current year’s new selected smart meter customers via direct mail or email to introduce the programme content and encourage new customers to participate. SSR is free of charge and no registration is required for both new and existing customers*. Please provide or update your mobile number and email address to receive notifications on the event day.
- On the event day, CLP will notify participating customers about the event period via SMS, email, or notices posted by the property management offices taking part in the event. You can then start saving electricity during the specified event period and earn Domeo Points for each electricity unit saved, actively contributing to energy conservation and decarbonisation.
For the eligible participating list of estates, please click here or call 2678 0633 for enquiry.
Taking part in the SSR is completely voluntary. However, if you wish to withdraw from this rewards programme, you may notify 2678 0633 (Service hours: 9am to 6pm, Monday to Friday, excluding public holidays).
＊Once you move out, your old address will no longer be valid for SSR.
Event Day's Flow
About 4-6 hours before the start of each event, we will inform you about specific energy saving hours via the following means:
- CLP app push notification;
- SMS message;
- Email; or
- Poster or notice from the property management offices
Tip:
To receive the latest news on SSR programme and SSR event day(s), make sure that your mobile number and email address is up to date. You should also update your contact information by calling 2678 0633 (Service hours: 9am to 6pm, Monday to Friday, excluding public holiday).
We recommend following these tips to save energy:
Cool your space before the start of the event
Once the event starts, increase your air-conditioner's temperature by 2°C to 3°C and use a fan
Fully charge your electronic devices before the event
Examples of electronic devices include mobile phones and laptops
If possible, turn off your air-conditioner, TV and lights during the event
If you have a smart home device, you can schedule your device to turn off during the SSR event
Tip:
You may use smart gadgets to control the temperature of your air-conditioner easily and save energy all year.
Use your washing machine after the event ends
Reduce your shower time to 5 minutes
You can also use the CLP Power Mobile App or website to check how much energy you have saved and set consumption alerts.
Note:
Please exercise discretion and consider health impacts when reducing energy use.
Receiving your results
You should receive instructions to check your preliminary results and rewards via email.
Checking your rewards
Note:
All Points will expire after 2 years. You may forfeit all current and pending rewards if you:
- Move out from your registered address;
- Suspend your electricity account; or
- Change your tariff type.
More Energy Saving Tips
Save around 1kWh of electricity by turning off your 1HP air conditioner for 1 hour*
By using cold water instead of warm water for clothes washing, you can save 1kWh or more of electricity*
(Based on a 7kg washer dryer running for 1 hour)
Reduce the usage time of clothes dryer from 1 hour to 30 minutes to save 1kWh of electricity*
(Based on the normal operation of a 2,000W clothes dryer)
*Actual power consumption is subjected to product, model and usage.
To uphold comfort and save energy by managing room temperature or turn off the air-conditioner at ease through a smart device^
Save around 3% of eletricity consumption by raising the air conditioning temperature by 1°C*
Keep air conditioning temperature at 25.5°C and run a fan simultaneously. Strengthened air circulation can save around 10% of the energy*
Make soup with induction cookers to lower the kitchen temperature by 4-5°C and obtain higher energy efficiency with less heat loss
To avoid wastage of electricity due to overloading, always cool your food or soup before putting them into the fridge
"Make rooms" in your fridge. Use around 80% of its capacity to avoid wastage of electricity
Rather than focusing only on the wattage, pay attention to the luminous efficacy# when choosing your light bulbs. Lighting products with higher luminous efficacy and durability can help you save energy, and reduce the frequency for changing light bulbs.
Select lightings with sensors and avoid energy wastage due to oversight.
While a hot shower may be enjoyable during cooler days, beware of dry and itchy skin as well as higher energy and water consumption. Limit your shower time to 5 minutes and use a high water efficient shower head to save more electricity and water.
*Actual power consumption is subjected to product, model and usage.
^Only applicable to selected smart devices and appliance models.
#Luminous efficacy - a light bulb's Lumens (Lm) (representing the brightness) divided by its wattage (W)
How To Earn More Domeo Points
^An average of around 2kWh of electricity can be saved in each event. If you participate in four events, you will save around 8 kWh of electricity
#Customer can earn 200 Points for each kWh of electricity saved during the events, extra 100 Point (i.e. 300 Points) will be rewarded for those saving with designated smart products. With an average of around 2kWh of electricity saved in each event, customer may earn 2 x 300 x 4 = 2,400 Points in total.
*Customers who get this reward will not be entitled to the Top Saver Rewards at the same time
Calculating Energy Savings and Rewards
We calculate the units of electricity saved through the formula below:
- Energy-Saving Reward = Each unit of electricity saved (kWh) x 200 Points
To calculate your baseline usage, we will look at your energy use before the SSR event day. Based on your energy use 10 working days before the SSR event day, we will identify 3 days with the highest energy use.
Note:
The 10 working days cover Mondays to Saturdays, except public holidays and past event days.
We use the 3 days with the highest energy use to calculate an average and set your baseline usage. Depending on the SSR event period (e.g. 6pm to 10pm), we will reference your energy use during the same period.
Energy-saving rewards are calculated on an event basis. We will calculate your reward according to the formula below:
- Energy-saving Reward = Each unit of electricity saved (kWh) x 200 Points
Support From Property Management Companies
The outstanding energy saving results were driven not only by the keen participation of residential customers, but also the strong support of property management companies. Let’s see how they play a part in the SSR Programme’s success!
We have set up the Recognition Scheme for Property Management Offices in recognition of property management companies' dedicated support and contribution to the SSR Programme. The winners of each awards include:
Champion
Citybase Property Management Limited
1st runner-up
Hong Yip Service Company Limited
2nd runner-up
MTR Corporation
Champion
MTR Corporation
1st runner up
Citybase Property Management Limited
2nd runner up
Nan Fung Property Management
(not in particular ranking)
Tai Hing Garden (Phase I)
(Guardian Property Management Limited)
Wetland Seasons Park
(Royal Elite Service Company Limited (Hong Yip))
The Wings II
(Kai Shing Management Services Limited)
Central Park / Park Avenue
(MTR Corporation)
Island Harbourview
(MTR Corporation)
LP10
(MTR Corporation)
(company name in alphabetical order)
Gold
Citybase Property Management Limited
Gold
Hong Kong Housing Society
Gold
Hong Yip Service Company Limited
Gold
MTR Corporation
Gold
Nan Fung Property Management
Gold
Synergis Management Services Limited
Silver
Chevalier Property Management Limited
Silver
Guardian Property Management Limited
Silver
Hong Kong Housing Authority and
Housing Department
Silver
Kai Shing Management Services Limited
Silver
Sino Estates Management Limited
Learn more on “Judging Criteria of the Award Scheme”.
Frequently Asked Questions
No, the programme aims at encouraging customers to achieve energy-saving. No penalty will be applied even though there is no energy saved.
Yes, customers can receive notification of event date, time, results & rewards of SSR programme via sms or email. Please contact us at 2678 0633 or email to [email protected] to provide updated information such as mobile number & email.
Download and login to CLP App is the easiest way to receive event notification, results & points gained from SSR, as well as redeeming your favourite gifts before the expiry of Domeo Points.
Given the validity of points, we shall issue a letter to customers without email and mobile number, summarizing the points received yearly from all SSR event(s) each year. The final rewards of each SSR event will be released within 60 days of your next electricity bill being issued. You can go to CLP online account to check their rewards in the Points History.
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