Sign up for eBill (Residential)

Sign up for eBill to manage your electricity bill efficiently and earn Domeo points to redeem fabulous rewards (up to 1,100 points for the 1st year)!

An eBill is an electronic copy of your electricity bill. eBills are accessible through your CLP online account, anytime and anywhere.

Benefits

  • Fast: Download your electricity bill anytime, anywhere! Avoid the hassle or potential of late or lost mail due to unexpected delivery issues.
  • Convenient: Receive timely notifications when your eBill is ready.
  • Environmentally friendly: Minimise waste and reduce your carbon footprint today!
  • Rewarding: Browse the latest offers, promotions, energy saving tips and earn Domeo points (For more details of Domeo, please refer to About Domeo)

Utilise eBill as Address Proof

  • Customer can utilise our eBill as address proof in the Government’s services. For details, please click here.

Easy payment for eBill

  • To save paper and be environmentally friendly, eBill customer can also make payment via FPS, AlipayHK, WeChat Pay HK and at convenience stores by presenting the QR code which comes together with the eBills with their smartphone.

You can begin your green journey by signing up for eBill using one of the methods below.

1. Log in to your CLP online account.

2. Click “Profile”.

3. Click “Subscribe / edit eBill notification”.

4. Confirm your address and click "Next".

 

5. Confirm your email and click “Submit”.

6. Make sure all information is correct and click "Submit".

7. You have successfully subscribed to eBill!

What happens next

Once you apply for an eBill, you will receive eBill notifications from clpebill@mail.clp.com.hk every time a new bill is issued for your account. eBill notifications are alerts letting you know that a new bill has been issued for your electricity account.

From 23 May 2024, all SMS sent from CLP start with “#CLP”.  Do not respond to, open any attachments or click on any links in a suspicious SMS or email. If you have any questions, please call CLP’s Customer Service Hotline at 2678 2678. For more cyber security tips, please visit “Security tips for customers”.

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